1) All items selling on line is based on first come first basis, we do not do any reservation for customers.
2) We (Melody Party Supply Sdn Bhd) reserved the right to advise customer to change to another item if the particular item is sold out or run out of stock.
3) Colour of item in pictures may slightly different or any color variation from real item due to effect of flash.
4) All items are in good condition and brand new before packing and shipping.
5) We will not responsible for any delays, damage , losses incurring during shipping.
6) The purchased items will be packed and send to courier service provider only by next 1-2 working days ( Mon-Fri, except Sat, Sun and Public holiday) upon received the proof of payment by email. We do not provide same day delivery to customer.
7) The tracking number will be send by email upon requested by customer. Please check the delivery schedule on-line with courier provider on-line by using your tracking number if necessary.
8) Please make sure that the shipping address and contact number is 100% correct to avoid any missed delivery incident. The shipping cost borne by customer for re-shipping again.
9) Goods sold are not returnable, exchangeable and refundable.
To submit your order means that your are acknowledge that you have read, understand and comply to agree to all above-mentioned terms and conditions. You agree to hold harmless to Melody Party Supply Sdn Bhd and all their director, employees, representative, agents from against all liability claims, suits, damages,levies, costs, losses arising of, or related to your purchase.